Need help with your order or want to know more about buying 7 inch records on Waxer.eu? Here you will find the most important information before and after ordering.
Buying on Waxer.eu
Waxer.eu is built around real photos and clear grading. Every 7 inch record is shown with its own image, so you can see the exact item before you buy it.
We do not use stock images. The record shown in the product photo is the exact record you receive.
Every listing includes media and sleeve grading where available, so you know what to expect before your order arrives.
Orders
If you have a question about an order, please contact us with your order number and the e mail address used for the order. This helps us find your order quickly.
Many records on Waxer.eu are single copies. Once an item has been sold, that exact record is no longer available.
Shipping
Orders are packed carefully for shipping. Delivery time depends on your country and the shipping carrier. When tracking is available, you will receive the tracking information after shipment.
Returns and problems
If something is wrong with your order, please contact us as soon as possible. Include clear photos if an item arrived damaged or if something does not match your order.
We always try to find a fair solution.
More information
For common questions about grading, shipping, real photos and ordering, please visit our FAQ page.
You can also contact our customer service team directly if you need extra help.